Tuesday, January 26, 2010

Store Updates for Simon Says Stamp

Hi folks! If you have been shopping in our store or emailed us during the last week, you will notice slower than usual turn around times. Four of our team members are at the Craft and Hobby Tradeshow meeting with vendors and ordering brand new products for you to find in our Simon Says Stamp store!

Two of Simon's team members are back in Ohio tending to the shop and they are doing a GREAT job! However, please remember that Monday and Tuesday there are just 2 gals doing the work for 6! Your patience and kindness are HUGELY appreciated!

Just remember, we are all going to be back to Ohio on Wednesday and will work like crazy to catch up for you. Our customers are the heart of our business. We VALUE and APPRECIATE each and every one of you! We don't want to let you down, and it wears heavy on our hearts when we fall behind. However, the reason we have travelled so far from our families and are working 20 hour days, is so we can offer you THE BEST selection of paper art supplies in the WORLD! Special thanks to Terra, Stephanie and Katie because they have been working an extremely INTENSE schedule since Friday. Scouring OVER a MILLION products to find the best of the best for our Simon customers, meeting vendors, designers, and learning an enormous volume of new tools of the trade has required each of us to dedicate almost every minute of every day. We do this because we LOVE it!

Please hang in there with us and be patient with Raquel and Carla. I am sending them big hugs and big THANKS too!

Be sure to follow us on twitter and facebook for LIVE pictures and new product information.

THANK YOU SO VERY MUCH!

Luv,
Heidi

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8 comments:

  1. This is such a nice post, and I think it's great that you make an effort to keep us all up to date. I can't wait to see what you bring back from CHA!!

    --Linda
    studiol3.blogspot.com

    ReplyDelete
  2. I just placed my first order over the weekend and am so happy to read the excellent custoemr service. Nobody minds waiting if they are kept informed so thanks for the update!

    I know the Simon Says team have been working really long hours but I also hope they managed to have some "crafty" time for themselves too!!

    Sarah x

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  3. Thank you to everyone at simon says stamp! if it was not for you guys i would not be able to buy 1/2 the products on the market and most things do not end up available in australia or the cost is over double the us. THANK YOU :)

    ReplyDelete
  4. I am really looking forward to seeing the new goodies you brought back :-)

    Luv
    Lols x x

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